Church Leaders Are Always Asking This Question…
How do we discover/train/keep more volunteers in our church? I have dozens of conversations with church leaders every week. In almost every conversation – no matter what the original topic – the...
View ArticleEstablishing a Culture of Service
Yesterday’s post introduced what I have found to be the number one question I encounter in talking with leaders in ChurchWorld: How do we discover/train/keep more volunteers in our church? I have...
View ArticleWanted: Volunteers who are FAT
The most popular New Year’s resolution involves loosing weight, but that’s not the kind of FAT I’m talking about. At the heart of volunteer expectations, you should find people who want to be FAT:...
View ArticleThe Lineup at Elevation Uptown
It’s one thing to have a Credo, Three Steps of Service, and 12 Service Values like the Ritz-Carlton (see the post here for more details). Many businesses go through the exercise of defining key values...
View ArticleDesigning Elevation’s Volunteer Culture with the Excellence of Nordstrom’s –...
Reaction and comments from yesterday’s post and the correlation to the Ritz Carlton brings to mind another iconic retail establishment known for its customer service: Nordstrom’s. Last fall, I was...
View ArticleDesigning Elevation Church’s Volunteer Culture with the Excellence of...
Reaction and comments from yesterday’s post and the correlation to the Ritz Carlton brings to mind another iconic retail establishment known for its customer service: Nordstrom’s. Last fall, I was...
View ArticleDesigning Elevation Church’s Volunteer Culture with the Excellence of...
Reaction and comments from yesterday’s post and the correlation to the Ritz Carlton brings to mind another iconic retail establishment known for its customer service: Nordstrom’s. Last fall, I was...
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